Return & Refund Policy
We value product quality and customer satisfaction greatly. If you encounter any quality issues with our products within 7 days of receiving the package, please contact us promptly. It is important to provide us with clear photos of the product and its outer packaging box to help us better understand the issue. We will assess your situation and provide a resolution as soon as possible.
Please note that, apart from quality issues, we currently do not support returns or exchanges. We encourage you to carefully read the product descriptions, size, and material information, and view clear product images to ensure that your expectations align with the actual product.
Please understand that we do not accept refund requests based on personal reasons such as dislike, inconsistency with images, mismatched expectations, or color differences. We encourage you to consider your purchase carefully and reach out to our customer support team with any questions or concerns. We are here to assist you and address any uncertainties you may have.
If you receive a damaged product during transit, please contact us immediately and provide photos of the product and its outer packaging box. We will work with the relevant shipping partners to resolve the issue and provide you with an appropriate solution.
We are committed to providing you with high-quality products and services. If you have any further questions or need additional assistance, please feel free to contact our customer support team. Thank you for your understanding and support.