Shipping Policy

Shipping Fees 
A flat shipping fee of 12 CAD is applied to all orders within the United States and Canada. However, orders totaling 75 CAD or more qualify for free shipping.

Shipping Locations:
We offer shipping services to addresses within the United States, Canada

Free Local Delivery
For customers within the GTA, we provide free local delivery within our designated delivery area.

Delivery Fees
 If your location falls outside of our free delivery area, a shipping fee will apply. Please contact us in advance to confirm the delivery fee for your specific region.

Processing Time:
Orders are typically processed within 1-2 business days after payment is confirmed.

Shipping Methods
 We utilize trusted shipping carriers to ensure reliable and timely delivery of your orders.

Delivery Time
 CANADA: within 2-8 estimated business days, shipped via Stallion Express Tracked mail
 UNITED STATES: within 4-6 estimated business days, shipped via Stallion Express Tracked mail
 * Delivery times may vary depending on the shipping method selected and the destination. 

Order Tracking
Once your order is shipped, a tracking number will be provided to track the progress of your package.

Shipping Issues
 In the event of any shipping issues or delays, please contact our customer service team for assistance. Please send an email to support@laclairjewelry.com or chat with our customer service through the chat box at the bottom right corner of our website. We will get back to you within 24 hours.